SalesDNA Content Listing

Categories Learning Modules in each category Supporting Mini Modules
Managing the sales week Sales meeting Setting up the new approach
Dealing with the latecomer
Extracting ideas from everyone 
Mid week follow up Following up
Dealing with person who has not done anything
End of week De-brief Debriefing the team – some tips
Managing individual performance Introduction Assessing your own style – what’s your preferred way – listening or telling
How to set goals and provide direction How to set goals to improve performance
How to set SMART goals to improve team performance
How to coach to develop skills How to maximise the coaching discussion
How to coach where there is a skills gap
How to coach to improve performance How to coach to improve performance
How to counsel to improve performance How to deal with the defensive staff member
Face to face communications Delivering a presentation How to connect to a large audience
How to structure a business presentation
Interviewing clients to understand needs How to have a needs based conversation in a retail environment
How to maintain focus on the customer
Engaging customers in a retail environment How to engage a customer with your first words
How to overcome objections
How to cross-sell
How to deal with difficult customers
Pitching to win new business How to avoid getting the run around
Introducing products into the needs based discussion
Growing your business The relationship management process How to manage your time
How to position yourself on the phone in the first 20 seconds
How to create an effective calling programme
Creating your compelling value proposition How to fine tune your CVP
Strategic account management How to understand and influence decision makers
How to qualify prospective clients
How to identify and manage buyer resistance
How to truly know your client
Creating effective business plans How to apply a structured process to any business issue
How to prepare a business plan in two hours
How to create a rolling 90 day plan
How to keep your business plan alive
Building effective teams Leading from the front How to challenge a performer to perform at the next level
How to provide and receive feedback
How to manage a team that is not delivering results
Leading a team that is not achieving results
Pepper Better Business e-learning
The relationship management process for Mortgage Brokers How to prospect and build leads
How to create an effective calling programme
How to position yourself on the phone in the first 20 seconds
Creating a compelling value proposition How to create a CVP as a mortgage broker
How to tailor your CVP to the situation you are facing
Using your CVP at the solution stage
Interviewing clients to understand needs How to position the needs based discussion
Creating effecrtive business plans How to keep your business plan alive
How to apply a situational analysis to any issue in business
How to create a rolling 90 day plan
How to prepare a business plan in two hours