The Relationship Management Process Introduction
Preview: The Relationship Management Process
In this module, we’ll outline the Relationship Management process from prospecting to generating leads, to calling programmes to customer meetings and ultimately presenting your solution; emphasising the importance of having a Compelling Value Proposition at the heart of the process.
Gain an understanding of how the following steps work together to create a process to consistently generate new business opportunities:
- Generating Leads
- Calling Programmes
- Making the call
- Needs based discussions
- Presenting Solutions
- Ongoing Relationship Management
Also understand why it is critical to have a Compelling Value Proposition in place before you even attempt any of these steps.
Modules in this Category
In this module, we’ll outline the Relationship Management process from prospecting to generating leads, to calling programmes to customer meetings and ulti…
Being good at what you do professionally, and being good at selling what you do – usually requires two completely different skills sets. We look at how you can c…
Gain an understanding of the following six steps involved in Strategic Account Management that provide a framework for building upon existing relationships to provide …
In this module, we’ll explore why you should write a business plan, when you should write your plan and how to update it. We’ll also provide a step by step…