Developing leadership skills across an organisation

Developing leadership skills across an organisation

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This article  was originally published in the March 2013 issue of Keeping good companies, the journal of Chartered Secretaries Australia.


What options might a chief executive (CEO) consider when a previously successful division starts underperforming? In some circumstances a new divisional leader is appointed to address the situation.

If all goes to plan, the new leader achieves renewed motivation and alignment across the team, and the operation turns around with output and profits returning to acceptable levels.

Why does this happen? How can one person make such a difference? The answer is that effective leadership truly matters. The successful new leader will be disciplined enough to apply their relevant skills and knowledge with a crucial understanding of human emotion to create the right environment for this team to want to succeed. 

It follows that organisations which invest carefully in leadership development — at all levels of management — will nearly always be rewarded with improved results.

This article explores the following questions, as valuable considerations when determining how to enhance the leadership skills in any organisation:

  • What defines leadership effectiveness?
  • Is competence the same as leadership effectiveness?
  • What approach should we take if staff survey results point to leadership being a problem?
  • How can leaders ensure that everyone in their team is carrying out the right activities in an effective manner to drive business success?